Privacy Policy

Last Updated: November 2025

1. Information We Collect

Property Prospektr collects the following types of information to provide our lead management services:

  • Account Information: Username, email address, and password (securely hashed)
  • Lead Data: Property addresses, contact information, notes, and status updates you enter into the system
  • Usage Data: Search criteria, automated property finder settings, and skip trace activity
  • Payment Information: Processed securely through Stripe; we do not store complete payment card details

2. How We Use Your Information

We use your information to:

  • Provide and maintain our property lead management platform
  • Process subscription payments and skip trace credit purchases
  • Search for distressed properties using third-party APIs (ATTOM, BatchData)
  • Send email notifications about your leads and account (if enabled)
  • Improve our services and develop new features

3. Data Sharing & Third-Party Services

Property Prospektr uses the following third-party services:

  • ATTOM Data Solutions: Property data API for finding distressed properties
  • BatchData: Property search and skip tracing API for contact information
  • Stripe: Payment processing for subscriptions and credit purchases
  • PostgreSQL (Neon): Secure database hosting for your account and lead data

We do not sell your personal information to third parties. Data shared with APIs is limited to property addresses for search purposes.

4. Data Security

We implement security measures to protect your data:

  • Passwords are hashed using industry-standard encryption (Werkzeug)
  • All connections use HTTPS/TLS encryption
  • Payment card information is handled exclusively by Stripe (PCI-DSS compliant)
  • Database access is restricted and monitored
  • API keys and secrets are stored securely as environment variables

5. Your Rights

You have the right to:

  • Access: View all data associated with your account
  • Export: Download your leads as CSV files
  • Delete: Request account deletion (contact support)
  • Modify: Update your account information and preferences
  • Opt-Out: Disable email notifications in your profile settings

6. Data Retention

We retain your data as follows:

  • Account Data: Retained while your account is active
  • Leads: Stored indefinitely unless you delete them
  • Payment Records: Retained for tax and legal compliance (7 years)
  • Deleted Accounts: Permanently removed within 30 days of deletion request

7. Cookies & Tracking

Property Prospektr uses minimal cookies:

  • Session Cookies: Required for authentication (auto-deleted on logout)
  • Remember Me: Optional persistent login (you control this)

We do not use advertising or tracking cookies from third parties.

8. Children's Privacy

Property Prospektr is intended for business and professional use. We do not knowingly collect information from individuals under 18 years of age.

9. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of Property Prospektr after changes constitutes acceptance of the new policy.

10. Additional Policies

Please also review our Terms of Service for information about service usage, subscriptions, refund policies, and legal agreements.

11. Contact Us

For privacy-related questions or requests, please contact us through our Support page.